All work Case study 03 · Mobile app

PawsConnect

A mobile app that helps people find pets that fit their life, connect with shelters, and support animals even when adoption isn’t an option.

Click through the prototype to explore the PawsConnect user experience.

Two phones showing the PawsConnect pet profile for Monkey, a brown pitbull mix, with adoption details, personality, training needs, community feedback, and Favorite and Contact buttons

The one minute version

Short on time? This box covers the whole project.

Role
Product Designer
Tools
Figma
Project type
Personal concept project
Platform
Mobile app

The problem

People looking to adopt often search across multiple sites and sift through incomplete information, while many who want to help can’t adopt at all. Existing platforms rarely serve both needs in one place.

What I did

  • Gathered direction from shelter and rescue content and conversations with people in the dog community
  • Turned four observed patterns into specific design responses
  • Wireframed the Adopt and Care experiences around one shared pet profile
  • Designed high fidelity screens and an interactive prototype

The result

A complete experience for two audiences, people looking to adopt and people looking for other ways to support animals, connected through one shared profile and scheduling flow. As a concept project, it has not been tested with users yet.

Skills shown

  • Research synthesis
  • Information architecture
  • Wireframing
  • User flows
  • Prototyping
  • Mobile UI
01

The challenge

People looking to adopt often search across multiple sites and sift through incomplete information, while many who want to help can’t adopt at all. Existing platforms rarely serve both needs in one place.

“How might we help people find the right pet more easily, while creating meaningful ways to support animals when adoption isn’t an option?”Design question
02

Research

PawsConnect was a personal concept project, so its direction came from observation: shelter and rescue content, conversations with people in the dog community, and an interest in animal welfare. A few clear patterns shaped the design.

Research observations and the design response to each
ObservationDesign response
Many people want to help animals but cannot commit to adoptionBuilt a dedicated Care path with walks, visits, and temporary support
Stressful shelter settings can hide a dog’s true behavior and personalityBuilt profiles with behavior, anxiety, and training context, plus community feedback
Animals are often euthanized for lack of space, not because they are dangerousAdded an urgency status that surfaces time-sensitive cases
Basic breed and age details are not enough to judge fitCreated richer profiles designed for confident decisions
03

Wireframes

Early low fidelity wireframes were used to explore the core screens for both the adoption and care experiences before moving into visual design. The layouts focused on information hierarchy, navigation, and the relationship between pet discovery, profiles, and scheduling.

Four grayscale wireframes: Adopt Filters, Care Filters, Pet Profile and Schedule Meeting View larger
Wireframes for the four core screens.
04

User flow

This flow maps the primary paths through the app. Users can browse through either the Adopt or Care experience, view a shared pet profile, and then choose how they want to engage with the animal through adoption or support activities.

User flow diagram: Adopt Filters and Care Filters both lead to a shared Pet Profile, which leads to Schedule Meeting View larger
Two entry points, Adopt and Care, lead to one shared pet profile and one scheduling flow.
05

High fidelity designs

The final designs build on the wireframes to create a complete mobile experience. Adoption and Care share the same navigation, pet profile, and scheduling flow while supporting different user goals.

Four high fidelity PawsConnect screens in blue, yellow and coral: Adopt Filters, Care Filters, Pet Profile and Schedule Meeting View larger
The four core screens in high fidelity.
Close up of the pet profile for Monkey, a brown pitbull mix, with details, personality, training needs, community feedback, and Favorite and Contact buttons View larger
The pet profile for Monkey. Personality, training needs and community feedback sit right under the basics.
06

Beyond adoption

Most adoption platforms focus on finding homes for animals. PawsConnect also supports people who want to help but cannot commit to adoption. Through Care mode, users can walk dogs, arrange visits, provide temporary support, or contribute to an animal’s well-being without taking on full-time ownership.

Adopt Filters, Care Filters and Schedule Meeting screens View larger
Care Filters let people choose walks, visits, overnight or extended care, plus other ways to help like photos, training and transport.
07

Design decisions

  1. Surfacing urgency

    Some animals face euthanasia or unsafe conditions and need placement quickly. I added an urgency status to filters and profiles so time-sensitive cases are easier to identify while keeping the presentation informative rather than alarming.

  2. One app, two modes

    Supporting adoption and care without creating two separate products was a key challenge. I placed both experiences behind a shared Adopt and Care toggle, allowing users to move between paths while keeping the pet profile as the central source of information.

  3. A profile built for decisions

    Adopting a pet is a significant commitment. The profile highlights behavior, training needs, personality traits, community feedback, and urgency information to help users make informed decisions.

08

Outcomes

PawsConnect resulted in a complete experience for two audiences: people looking to adopt and people looking for other ways to support animals. While the project was not tested with users, it helped explore how a single platform could connect both groups through one shared experience.

What I’d explore next

  • Whether urgency indicators help time-sensitive animals receive more attention.
  • Whether users easily discover and understand the Care path.
  • Whether care activities increase long-term adoption interest.
  • How shelters could contribute updates and feedback directly within profiles.

Key learnings

  • Designing for multiple user goals within a single product.
  • Presenting high-stakes information clearly and responsibly.
  • Using a shared profile structure to support multiple user journeys.
  • Balancing adoption-focused features with meaningful support options.
Contact

Let’s connect.

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